FREE SAME DAY SHIPPING FOR ORDERS OVER $99

Shipping Information

We Ship With Australia Post.

We provide Free Same Day Shipping on Australian domestic orders when you spend $99.00 or more.

Tracking is a standard inclusion on all orders so you can track your item right to your door for peace of mind. 

An email with your tracking number will be provided on fulfilment of your order.

To track your item > Simply click on the tracking number provided in your fulfilment email. You will be redirected to the Auspost website and provided with an update.

Confirmed orders received before 2.30pm AEST are shipped the same day. Orders received after 2.30pm AEST will be shipped the following business day. 

An order placed on weekends or public holidays will ship the following business day.

Free Shipping-

We provide free shipping on orders over $99.00 for Australian domestic orders only.

Australian Domestic Shipping-

Standard Parcel- Allow 3-5 business days. Rate calculated at checkout.

Express Parcel- Allow 1-3 business days. Rate calculated at checkout.

Overnight Service- An overnight service can be arranged through our shipping partner DHL. Please contact us for this option prior to your purchase. 

New Zealand-

International Standard Parcel- Allow 4-7 business days. Rate calculated at checkout.

International Express Parcel- Allow 2-4 business days. Rate calculated at checkout.

Overnight Service- An overnight service can be arranged through our shipping partner DHL. Please contact us for this option prior to your purchase. 

International Shipping- 

We ship worldwide. Rates and services calculated at checkout.

Customs charges, duty and taxes may apply to international orders, the buyer is responsible for these charges.

Exclusion zones exist for some international locations, please contact us for your nearest supplier.

Stocked Items- 

We carry all line items in stock unless marked 'Sold Out'. Items marked ‘Sold Out’ can not be added to your cart.

Disclaimer-

Please Note- Delivery times are a guideline only and may not reflect actual times. Fivepm Distribution Pty Ltd can not be held responsible for transit times once a package leaves our door.

If you feel your order is delayed and is outside the reccomended delivery estimate; or you have experienced an issue with your order, please contact our team and we will be happy to assist you.

 

Our Personal Guarantee-

We aim to provide the best customer service possible and will always go above to give a seamless experience. Your feedback is valued!

Have a question regarding your order or general shipping enquiry? Shoot us a message: info@fivepmdistribution.com