Heat Wave Visual Info

Thank you for your recent Heat Wave purchase!

Care Guide:

The microfibre bag supplied with each pair of shades and protective glasses is recommended to keep your new lenses dust free and clean. Alternatively a soft microfibre cloth and Heat Wave Lens Spray can be used. 

100%Satisfaction Guarantee And 60 Day Warranty:

We understand that when buying online you might not always get what you thought you wanted. If you are unhappy with an item for any reason we will gladly accept unworn product in it's original packaging for full refund within 60 days from the date you received it (does not apply to prescription glasses). All you have to do is simply fill out a return form and mail the merchandise back to us. As soon as we get your product back, the return is usually processed within 1-3 business days and a confirmation is sent to you via email.

CLICK BELOW TO REQUEST A RETURN FORM

team@heatwavevisual.com.au

Return Shipping:

If you have either ordered the wrong product, the wrong size or have received an item that for any reason you are unhappy with, you are responsible for all return shipping charges. If a mistake was made by Heatwavevisual.com please let us know ASAP and we will take full responsibility for the issue and cover all return costs associated with the error. 

Warranty Issues:

Heat Wave Visual Protective:

Heat Wave Visual protective eyewear is built to the highest standards to meet Australian and New Zealand safety requirements and trade demands.

Lightweight feel with street appeal, the following styles meet AS/NZS1337.1:2010 impact requirement:

• Z87 Vise
• XL Vise (Available in Category 3 and Category 4 lens options-see below) 
• Lazer Face (Available in Category 3 and Category 4 lens option- see below)
• Future Tech 

Heat Wave Visual protective eyewear offer unparalleled protection for all trades; be it onsite or in the work shop.

Clip-on side shields (sold separately) offer great lateral light blocking features and form part of the requirement for the Australian and New Zealand safety standard for coverage and impact protection.

Please Note: An identification card is supplied with each pair of Heat Wave Visual safety glasses outlining the AS/NZS safety standard implied. Please retain this card for clarification if required onsite.

Heat Wave Visual Protective range has been tested in Australia to comply with the following:

• Meets AS/NZS1337.1:2010 impact safety standards 
• 2mm thick shatter resistant polycarbonate lenses
• Durable polycarbonate frame construction
• Available in Revo tint and Polarized lens options
• Category 3 Lenses UV 400 - 100% UVA / UVB protection
• Regular REVO Tint- features 11% Volume Light Transmittance (VLT)
• Darkness Range Tint- features 8% VLT- Category 4-Not suitable for driving or operating machinery.
• Ultra Black Range Tint- 6-7% VLT Category 4- Not suitable for driving or operating machinery.
• Comfortable relaxed fit
• Like no other

Protective Eyewear Disclaimer: Removing arms, lenses and or changing configuration in any way voids safety compliance*

*This does not apply to fashion styles.

Fashion Styles:

Heat Wave Visual fashion styles have been tested in Australia by certified optical laboratories to comply with the following requirements:

• AS/NZS1067 
• UV400 - 100% UVA / UVB blocking. 
• Shatter-resistant polycarbonate lenses. 
• Durable polycarbonate frame construction.

How To Remove And Replace Arms:

All Heat Wave Visual® sunglasses feature a hardwareless hinge design that allows for no hassle customization and assembly on the fly. With the twist of your wrist you can snap arms in-and-out of place. No screws or tools required. So even if life decides to deal you a wicked curve-ball and your shades are slammed, sat on, etc. it’s rarely a game ruiner. Just snap the arms back into place and you’re good to go.

With the frame facing away from you and the arm fully extended grab the arm near the hinge firmly with your dominant hand, while holding the frame with your non-dominate hand.

Then holding both the frame and arm securely simply twist the arm, rolling the arm off of the ball hinge.

Hold the frame in the same manner as when the arms were removed. Grab the arm and with the HW logo facing up place your thumb on top of it.

With the arm fully extended press the channel of the arm over the post on the frame.

Rotate the arm in the same direction it was removed (clockwise shown) while applying downward pressure until it is in place.

It is recommended that arms always be removed and installed in the same direction to increase the longevity of the hinge system. Always remove/install arms fully extended. Removing them at an angle, or when folded can cause premature wear or damage to both the arm and frame.

Heat Wave Visual® replacement arms are available in our arms collection.

How To Remove And Install Lenses:

Most Heat Wave Visual® glasses feature removable lenses allowing you to swap lenses in and out to adapt to any situation, from to day to night and everything in-between Heat Wave Visual® has your eyes covered.

Holding the frame from the rear use your thumbs to firmly press the lens outwards.

Push the lens completely through the frame until it is fully popped out. (Don't worry, you will not break the lens or frame.) Repeat this motion for both sides.

To install the lens grab the frame from the front and use your non-dominant thumb to pop the lens in starting towards the nose bridge.

With your dominant thumb apply pressure around the perimeter and guide the remainder of the lens into place. Inspect to ensure that the lens is fully seated in its channel and clean with microfiber before use.

Your Questions And Comments Are Welcome

Please feel free to direct any questions or comments to our team, we are here to help!